Morning Openings That Can't Wait
When the suite won't open, the workday stalls for everyone on the payroll — so morning lockouts get treated as the emergencies they are. Call (646) 781-7070, tell the dispatcher the building and floor, and have your proof ready: a lease, business documents, or a quick confirmation from the building's security desk all work. Many Manhattan towers want the front desk looped in before anyone touches a tenant door, and we coordinate that routinely rather than treating it as an obstacle. The tech picks or bypasses the suite lock, you get a transparent quote first, and the day starts late instead of not at all.
Lost Employee Keys and Access Changes
An office key in the wrong hands is a quieter problem than a lockout but a bigger one. When an employee leaves with a key — or simply loses one on the subway — the fix isn't a new copy, it's making the old key worthless. A rekey handles that in one visit, usually the same visit that gets you back in. If your suite runs on a master key system, we can rekey individual doors without breaking the hierarchy, or rebuild the system if turnover has made the key map a mystery. Either way, you walk away knowing exactly which keys open what.
After-Hours and Weekend Office Access
Deadline work doesn't keep business hours, and neither do we. A founder locked out at midnight before a launch, a manager who needs into a records room on Sunday, a cleaning crew that turned a latch nobody had a key for — these calls come in steadily and get the same 24/7 dispatch as a 9 a.m. emergency. After-hours commercial entry still means verification: we confirm authorization with documentation or building security, every time, because an office that opens for anyone isn't a service, it's a liability.
Common Questions
What proof do I need for an office lockout?
A lease, business documents tying you to the suite, or confirmation from building security or management. Photo ID always.
Can you let an employee in if the owner is unavailable?
Only with authorization — written approval from the owner or confirmation through building management. We don't open doors on say-so alone.
Can you rekey the office during the same visit?
Yes. If a key was lost or an employee left, rekeying right after entry is the cleanest fix and saves a second appointment.
What does it cost?
You get a transparent quote before work begins — no hidden fees.